FAQs

 

Frequently Asked Questions

Find answers to our most commonly asked questions.

How do I place an order?

Browse our products, add your favorite items to your cart, and complete your purchase through our secure checkout.

What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment methods available during checkout.

How long does order processing take?

Orders are typically processed within 1–3 business days.

How long does shipping take?

For orders within the United Kingdom, estimated delivery is usually 3–7 business days. International delivery may take longer depending on the destination.

How can I track my order?

After your order ships, you'll receive a tracking email containing your tracking number. Please allow up to 48 hours for tracking updates to appear.

Can I cancel my order?

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it can no longer be cancelled and must follow our return process.

Can I change my shipping address?

Please contact us as soon as possible if you need to update your shipping address. We cannot guarantee changes once an order has been processed or shipped.

What if my order arrives damaged?

Please contact us within 48 hours of delivery and include clear photos of the damaged product and packaging so we can review the issue and provide an appropriate resolution.

What is your return policy?

Eligible products may be returned within 14 days of receiving your order, provided they are unused, in their original condition, and returned with the original packaging and contents.

When will I receive my refund?

Once your returned item has been inspected and your refund is approved, it will be processed to your original payment method. Depending on your payment provider, refunds may take 5–10 business days to appear.

Do you ship internationally?

International shipping is available for selected destinations. Shipping availability, rates, and delivery times are displayed during checkout where applicable.

Is my payment secure?

Yes. Payments are processed through secure payment technology designed to protect your payment information and personal data.

Will I receive an order confirmation?

Yes. You'll receive an order confirmation after successfully placing your order.

Why is my package delayed?

Carrier delays, customs clearance, weather conditions, public holidays, or other unforeseen circumstances may occasionally affect delivery times.

My package shows delivered but I didn't receive it.

Please check around your delivery location and with neighbors or your local carrier. If you still cannot locate your package, contact us so we can assist you.

Do your products include a warranty?

Warranty availability depends on the specific product. Please check the individual product description for applicable warranty information.

How do I contact customer support?

You can contact our customer support team using the contact options available on our website.

Do you offer promotions?

Yes. We may regularly introduce seasonal promotions, special discounts, and exclusive offers.

Can I order multiple items together?

Absolutely. Add all desired products to your cart and complete your purchase together through our secure checkout.

Why shop with Areeba Waheed Store?

We offer carefully selected products, secure shopping, reliable service, competitive prices, and a convenient online shopping experience.

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